What is Capacity Management?

Capacity Management is the process of IT monitoring, administration, and planning actions taken to ensure that the IT capacity can handle the data processing requirements and the continuous provision of a consistent and acceptable service level at a known and controlled cost. The capacity management process covers the operating and development environment, including hardware, network equipment, peripherals, software, and human resources. Capacity management assures that IT and resources are planned and programmed to provide a consistent service level appropriate to the company’s current and future needs.

The objectives of capacity management are to:

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