After the COVID-19 pandemic, FDNY experienced a higher number of emergency calls and slower emergency vehicle response times. FDNY was curious whether these changes were occurring due to a shift in people's travel patterns, including increased congestion from increased rates of car ownership. FDNY partnered with C2SMARTER to evaluate the root causes contributing to increased response times.
Led by
Dr. Joseph Chow, Deputy Director of C2SMARTER, and Jannie, the C2SMARTER’s first task was to focus on a
small neighborhood traffic-related study in West Harlem and Morningside, which are neighborhoods that represent underserved communities. Knowing that FDNY data told only one side of the story (emergency response vehicles), Jannie and her team began a search for other sources of data that would show how members of the public were reacting to an active emergency response vehicle—specifically, an ambulance in this case.